Public Utilities Customer Service

In 1996, the Grand Rapids Public Utilities Commission constructed a new service center building to house the Utilities’ business office and the Electric, Water Distribution, and Wastewater Collection Departments. The City of Grand Rapids leases a portion of the building that is used by the City’s Public Works Department. The combined service center facility has allowed the GRPUC and the City to combine certain functions, in order to provide better and more efficient services to their constituents.

For any billing or customer service inquiries, please contact us via email at info@grpuc.org or call 218-326-7024.