Customer Portal / Online Payments

This new site is your one-stop destination for managing all your utility needs!  All customers who enroll in paperless billing will receive a $10 bill credit and customers who enroll in autopay will receive a $5 bill credit (credits to be given at the end of 2025).

Click on the GRPU Customer Self-Service Portal link below to access these features:  24/7 access - user friendly - view bills - paperless billing - multiple payment options - set up autopay

NOTE:  If you previously had an online account in our former system, you’ll need to create a new account in our updated customer portal to access your information. Customers who were enrolled in paperless billing (e-bill) or auto-pay will also need to re-enroll in these services. We understand this is a bit of a pain, but it’s necessary to ensure full compliance with current banking and credit card security standards which helps us better protect your personal and financial information.

Technical Information:  To access and use the GRPU Customer Portal, customers should ensure they are using an up-to-date web browser such as Google Chrome (version 80 or later), Microsoft Edge (109 or later), Mozilla Firefox (115 or later), Opera (106 or later), or Safari (13 or later) to ensure full compatibility and security.