Assistant Golf Professional

The City of Grand Rapids, Minnesota, invites you to apply for the position of Assistant Golf Professional at the Pokegama Golf Course. 

The Assistant Golf Professional assists the Director of Golf with all golf shop activities and outside service operations and is responsible for ensuring that pass-holders and guests receive outstanding customer service, which meets or exceeds their expectations. The Assistant Golf Professional is instrumental in organizing and implementing golf events, tournaments, outings, leagues, teaching clinics and other golf programs designed to improve Pokegama Golf Courses products and services, as well as its competitive position in the marketplace.

Essential Duties and Responsibilities:

• Assist in implementing applicable operating and safety policies and procedures pertaining to golf shop and outside service activities.  Ensure procedures are followed to open, close, and secure the golf shop and storage buildings.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts, in accordance with operating procedures.
• Monitor the performance of assigned staff including golf shop attendants, starters, rangers, and outside service staff to ensure customer service standards and productivity goals are achieved.
• Ensure the golf shop, storage areas, and grounds are maintained per Pokegama Golf Course cleanliness and appearance standards.  Maintain clean, presentable, and fully stocked merchandise displays.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor customer preferences, usage patterns, and satisfaction with Pokegama Golf Course products and services. Assess the quality of internal and/or external customer service and speed of play. Recommend plans for continued improvement.
• Interact with pass-holders and guests in a congenial and professional manner.
• Maintain pleasant and professional telephone manners at all times. Schedule tee times and handle customer inquiries and/or feedback in accordance with Pokegama Golf Course standards.
• Plan and conduct individual and group lesson programs and golf clinics.
• Assist with organizing and implementing tournaments, group outings and special events.  Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
• Be fully knowledgeable of golf shop merchandise.  Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs, and driving range facilities.
• Assure the efficient and timely submission of all required reports.
• Perform additional duties as required.

Education/Qualifications/Certifications:

• Preferred 1-year experience in the golf or hospitality industry.
• Minimum five (5) years experience on golf course grounds crew. 
• Valid Minnesota driver’s license, or the ability to obtain; Out of state drivers licenses will be considered.  
• Demonstrated experience and capability in the areas of retailing, marketing, and/or sales, customer service, and guest relations preferred.
• Demonstrated quality written, verbal, interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision.
• Work flexible and irregular hours as required including evenings, holidays, and weekends.
• Positive attitude, professional manner and appearance in all situations.

Please see job description for Knowledge, Skills, Abilities and Compentencies required and physical requirements. 

2026 Salary Range: $28.32 to $30.16 per hour, based on experience.  This position is full time-seasonal throughout the golf season.  

Application Process:  Applicants should submit a letter of interest, resume, and a City of Grand Rapids employment application to Chery Pierzina, Human Resources Officer at cpierzina@grandrapidsmn.gov.  The application deadline is Friday, January 30, 2026, at noon.  

All application materials must be fully completed and signed for consideration.  Applications will not be accepted at the Pokegama Golf Course.  

Employment is contingent upon City Council appointment and satisfactory results of a background check, and drug testing. 

City of Grand Rapids - Human Resources
420 North Pokegama Avenue                                 
Grand Rapids, MN  55744-2662
www.cityofgrandrapidsmn.com
(218) 326-7606 phone

We are an Equal Opportunity Employer committed to diversity and strongly encourage applications from candidates of all backgrounds.